Business: Time Travel Tours & Transport · ABN 64 917 044 318 · PO BOX 414, Balingup WA 6253
1. Information we collect
When you submit a quote request or book a trip, we collect the information you give us: your name, email address, phone number, pickup and drop-off details, dates, party size and any trip notes.
We do not collect payment card details through the website. Payments are handled by bank transfer or in person.
2. How we use your information
- To reply to your enquiry and provide a quote.
- To organise and provide your trip, including communicating on the day.
- To keep records of bookings for accounting and legal purposes.
- Occasionally, to send follow-up messages about your booking. We do not send marketing emails without your consent.
3. How we store and share your information
Quote form submissions are delivered directly to our business Gmail inbox (info@timetraveltours.com.au) via Google's email infrastructure. Booking records may also be stored in standard business tools (email, spreadsheets, accounting software).
We do not sell your information. We only share what is necessary with third parties who help us provide the service — for example, an accommodation provider you have asked us to coordinate with — or where required by law.
4. How long we keep it
We keep booking records for as long as needed to provide the service and to meet our tax and legal obligations. Retention period: 7 years for tax records.
5. Photos and reviews
We only use identifiable trip photos, testimonials or reviews for marketing with your permission.
6. Cookies and analytics
This website uses only essential functionality needed to load pages.
7. Your rights
You can ask us at any time to see the information we hold about you, correct it, or delete it (where we're not required to keep it for legal reasons). Email info@timetraveltours.com.au.
If you believe your privacy has been breached, please contact us first so we can try to resolve it. You can also contact the Office of the Australian Information Commissioner (oaic.gov.au).
8. Updates
We may update this policy from time to time. The current version is always at this page. See also our Terms & Conditions.